10 national banks with largest number of complaints in 2007
Bank | Number of complaints | % of total |
Bank of America | 7,230 | 25.5 |
J.P. Morgan Chase | 4,890 | 17.3 |
Citigroup | 3,742 | 13.2 |
Wells Fargo | 2,695 | 9.5 |
HSBC North America | 1,963 | 6.9 |
Wachovia | 1,265 | 4.5 |
U.S. Bancorp | 1,027 | 3.6 |
National City | 586 | 2.1 |
The Royal Bank of Scotland Group | 537 | 1.9 |
Key Corp | 343 | 1.2 |
Total Top 10 complaints | 24,278 | 85.7 |
Total complaints | 28,316 | 100 |
Source: Office of the Comptroller of the Currency
FDIC-regulated institutions with the largest number of complaints (alphabetically) in 2007
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Advanta Bank Corp.
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American Express Centurion Bank
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Applied Bank
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Bank of the West
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Barclays Bank Delaware
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Branch Banking & Trust Company
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CIT Bank
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Columbus Bank & Trust
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Discover Bank
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First Bank of Delaware
Source: FDIC
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